PRIVACY POLICY

All the information and data provided by the user through the website www.empacka.com is fully protected under the terms of this Privacy Policy, based on the application of the General Data Protection Regulation (GDPR) and Organic Law 3/2018 of December 5 on the Protection of Personal Data and Digital Rights Guarantees (LOPDGDD).

HOW DO WE COLLECT PERSONAL DATA?

empacka.com collects personal data that you provide through the forms on the website, our email address, and through phone contact.

  • Registration Form: To log in to the website, the user must register. For this registration, certain data such as name, address, email, or password will be requested.

  • Purchase Form: To manage the sale of products, it is necessary for the user to provide data such as the address. This information is necessary to send the purchased product.

  • Newsletter Subscription Form: To send news/newsletters, the user needs to provide their email.

WHAT DATA DO WE COLLECT?

empacka.com, through the website, your email address, and your phone, collects the following data:

  • Identifying Data: name, surname, email, address.

  • Billing Data

The requested personal data are mandatory, so a refusal to provide them will make it impossible to provide the contracted services, process the shipment, or respond to inquiries.

FOR WHAT PURPOSE AND HOW LONG DO WE USE YOUR DATA?

empacka.com will collect and process your personal data for the following purposes:

  • Customer Registration and Management: To carry out the contracted service signed by the parties. In this case, the data will be retained for the entire duration of the contract, unless the Law establishes another deadline.

  • Answering Inquiries: We request data such as name or email to respond to user queries through the website.

  • Exercising ARCO Rights

  • Advertising and/or Commercial Purposes: To manage the sending of commercial communications from empacka.com.

  • Product Sales.

If you do not agree with any of the above purposes, you can contact us through the email address empacka1@gmail.com, identifying yourself and explaining your issue or problem.

ON WHAT LEGAL BASIS DO WE COLLECT DATA?

The legal basis for processing your data by empacka.com is to carry out the execution of the sale of products.

The sending of commercial communications byempacka.com about products and services similar to those already contracted is based on the company’s commercial interest.

The sending of commercial communications by empacka.com about products not similar to those previously contracted is based on the consent of the user and/or customer, which can be withdrawn at any time.

DATA STORAGE PERIOD:

We keep your data for the following periods:

  • Indefinite.

  • Until the interested party says otherwise.

DATA COMMUNICATION TO THIRD PARTIES:

empacka.com will communicate, if necessary, personal data to:

  • Developer

  • Carriers

The provided data will not be transferred to other third parties unless there is a legal obligation, and they will be kept for the time necessary to address your request unless you indicate otherwise by exercising your cancellation right or for the time necessary to comply with legal obligations.

WHAT ARE YOUR RIGHTS?

You can exercise your rights by contacting us for free through our email: EMPACKA1@GMAIL.COM

Call us at +34 623459547

You can exercise the following rights:

  • Revoke granted consents.

  • Obtain information about whether empacka.com is processing your personal data and for what purpose.

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Request the deletion of your data.

  • Limit the processing of your data.

  • Cancel all your data.

You can also revoke your consent at any time and file the corresponding complaint, if necessary, with the Spanish Data Protection Agency.

SECURITY:

empacka.com uses technologies appropriate to the current state of the art to protect your personal data and information, and our website is stored on secure servers protected against the most common types of attacks. However, we must remind you that there is no invulnerable technology, and therefore, you must use the means at your disposal to maintain the security level of your data.

empacka.com has established appropriate and necessary security measures to protect your personal data and comply with Data Protection regulations.

CONFIDENTIALITY:

empacka.com is obligated, as established by the General Data Protection Regulation, to maintain secrecy regarding the accessed personal data, even after the commercial relationship between both parties has ended. This obligation of secrecy is also extended to all personnel in the organization who access such files. This duty of confidentiality is also extended to other information that is not personal data and to which access or knowledge is gained during the provision of services.

ACCEPTANCE AND CONSENT:

The user declares to accept and consent to the processing of their data by empacka.com for the purposes established in this privacy policy. Likewise, they declare to have been informed of the conditions regarding data protection.

Regarding the consent you have granted to empacka.com, it can be revoked by you at any time; simply contact empacka.com via email at EMPACKA1@GMAIL.COM, indicating this revocation.